All of the hallmark inconveniences of public transportation (long wait times, inclement weather, tight spaces/limited seating) are compounded for those traveling with children. A long line gets longer with a screaming child. It rains harder and the sun is hotter while waiting at the bus stop. Space gets tighter when you need room to store a stroller.
The short hours and infrequency of the service make it difficult for people to access second and third shift jobs, night classes, and even grocery stores. Greenlink, similar to public transit agencies across the country, restricts its riders more than it benefits them in its current state due to its inadequate funding.